Wahoo's Fish Taco

Wahoo's Fish Taco
Private
Industry Restaurants
Founded Costa Mesa, California (1988)
Founder Eduardo Lee, Mingo Lee and Wing Lam
Headquarters 2855 Pullman St, Santa Ana, California, U.S.
Website wahoos.com

Wahoo's Fish Taco is a U.S.-based restaurant chain that offers Mexican food mixed with Brazilian and Asian flavors.[1] Categorized as a "fast casual restaurant",[2] the quality and preparation time of its food is between that of a fast-food restaurant and a more formal restaurant.

They serve Wahoo fish in their tacos, as well as Mahi-mahi.[3][4]

History

Wahoo's Fish Taco sign in Orange, California

Wahoo's was founded in Costa Mesa, California, in 1988 by Chinese-Brazilian brothers Eduardo "Ed" Lee, Renato "Mingo" Lee and Wing Lam, who mixed traditional Chinese and Brazilian flavors with dishes they encountered while traveling in Mexico.[5][6] Their parents had fled to Brazil in the 1950s following the conclusion of the Chinese Civil War, and settled in São Paulo, opening a Chinese restaurant; their five sons were all born in Brazil.[7][8] Their father, Cheong Lee,[9] and the eldest brother came to the United States in 1964, and the rest of the family arrived in 1975, opening the Shanghai Pine Gardens restaurant on Balboa Island.[7][9] Based on their experience working long hours at Shanghai Pine Gardens, the parents insisted that their five children should study medicine, law, or engineering; the eldest brother went to law school, the second brother studied medicine, and the third brother (Wing Lam) attended San Diego State University, initially studying engineering, but switching to finance after being placed on academic probation.[10]

The first Wahoo's Fish Taco restaurant, located at 1862 Placentia Avenue in Costa Mesa,[11] opened in November 1989, serving Baja California-style fish tacos.[9] The three brothers (youngest of the five sons) were the main restaurant employees. Wing Lam recounted in 2011 that "back in the day, I took your order, ran to the kitchen, made it and delivered it to your table."[12] The three brothers remain involved in daily operations, with Wing Lam staffing the chain's California-based food truck.[12] The first restaurant was funded in part with US$30,000 the brothers received from their parents after selling Shanghai Pine Gardens.[1]

The Lake Forest location was involved in a November 1995 lawsuit resulting from an incident in which a customer bit into a bloody bandage. The bandage had come off an employee's finger as he was preparing the lettuce, prompting apologies from the owners and changes to food preparation policy, including mandating the use of steel mesh gloves while chopping food and the increased use of food processors.[13]

Steve Karfaridis, the first manager of Wahoo's second location, in Laguna Beach, is now a partner in the business.[10] The corporate headquarters are in Santa Ana, California.[14] The three brothers are still involved with the company, with Wing Lam acting as the public face of the company, working in public relations and marketing.[15] Projected sales in 2004 were US$35,000,000 (equivalent to $43,920,000 in 2015).[1] By 2011, annual sales exceeded US$60,000,000 (equivalent to $63,220,000 in 2015).[12]

Expansion

Wahoo's also operates a food truck in Hawaii.

By 1994, Wahoo's had opened two additional locations, one each in Costa Mesa and Laguna Beach.[9] The business permit for the fourth location in Huntington Beach, was delayed over a city code requirement to pay for 12 spaces in the city-owned Main Street parking garage, and an additional location was opened in Lake Forest in May 1994.[16] By late 1995, Wahoo's had six locations in total, five in Orange County, California and one in Denver, Colorado.[13] The Wahoo's that opened in Manhattan Beach in 1998 was the first Wahoo's in California outside Orange County.[17] In 2001, Wahoo's had 22 locations and announced plans to open 40 more by 2006.[14] By 2005, Wahoo's had 36 locations, including the original Costa Mesa restaurant.[1]

Wahoo's has since expanded across California and has opened locations in Colorado, Hawaii, Nebraska, Nevada, Pennsylvania and Texas.[18] In 2009, Wahoo's announced plans to add 100 franchise locations by 2014,[19] but those plans have slowed. By Wahoo's 25-year anniversary in 2013, they had 64 restaurants in seven states,[20] and would later that year go on to open Wahoo's first international restaurant in Tokyo, Japan.[21]

Marketing

From the outset, Wahoo's has targeted the surfing community by offering affordable prices and eclectic decor,[11] which uses stickers and surfing equipment inside the restaurant.[14][12][22] Wahoo's would cater corporate events for surf apparel companies and local surf contests to build word-of-mouth for its fish tacos.[9] Similar strategies were used to build support in other "extreme" sports communities such as snowboarding, rock climbing, and cycling.[9]

Wahoo's also built a strong youth following by naming a local "athlete of the week" and sponsoring a meal, which would inevitably be attended by the athlete's friends.[8][9]

The fish tacos served by street vendors in Baja California were, in Lam's recollection, generally filled with unsaleable by-caught fish such as shark; the bycatch would be sold cheaply to street vendors, who sliced the fish into strips, deep fried the strips, and sold the fish in inexpensive tacos with cabbage and tomatoes. While attending San Diego State, Lam came up with the idea to replicate the fish tacos for an American audience, similar to the origin story told by Rubio's founder (and fellow Aztec alumnus) Ralph Rubio. The primary difference was the Wahoo's fish taco was prepared as his family would interpret the recipe: grilled meat, instead of fried, and beans without lard or bacon fat, with vegetarian and vegan options.[23][24] The brothers' efforts to replicate street tacos with a healthy twist coincided with a renewed consumer interest in "fresh" Mexican cuisine,[14] and Wahoo's has offered nutritional information from the start to cater to health-conscious consumers.[4][11] In addition, Wahoo's has been credited as creating one of the earliest Asian-taco fusions.[8][10]

Word-of-mouth from existing stores was sufficient when new Orange County locations were opened, but when Wahoo's expanded north into Manhattan Beach in Los Angeles County, the marketing effort reverted back to advertising in local newspapers and schools.[17]

Wahoo's offer many vegetarian and even vegan options, such as tofu, banzai veggies and brown rice. The restaurant chain also offers a kids' meal menu.[25]

Author Earlene Fowler credits the original Wahoo's location as her office while she was writing her first novel.[26]

January 9, 2013 was proclaimed Wahoo's Fish Taco Day in Costa Mesa to honor the chain's 25th founding anniversary.[20]

Travis Barker, drummer for blink-182, opened a Wahoo's Fish Taco restaurant in Norco, California (co-owned with the Lee brothers) in 2004.[27][28]

References

  1. 1 2 3 4 Pennington, April Y. (June 17, 2005). "Making Waves: For the brothers who made the fish taco a million-dollar industry, it's all relative". Entrepreneur. Retrieved 26 October 2016.
  2. ↑ Bauder, Don (February 16, 2006). "Fast-Casual Food Wave of the Future". San Diego Reader. Retrieved 2007-12-27.
  3. ↑ "Frequently Asked Questions". Wahoo's Fish Taco. 2016. Retrieved 2014-02-03.
  4. 1 2 "Menu Nutritional Analysis" (PDF). Wahoo's Fish Taco. August 2016. Retrieved 26 October 2016.
  5. ↑ Sunderland, Susan (March 2, 2007). "Something's Fishy @ Wahoo's". MidWeek. Archived from the original on 2 February 2008. Retrieved 2007-12-27.
  6. ↑ "Wahoo's Story". Wahoo's Fish Taco. Retrieved 26 October 2016.
  7. 1 2 Klein, Karen E. (9 September 1998). "Family Follows the Rules". Los Angeles Times. Retrieved 26 October 2016.
  8. 1 2 3 Meares, Hadley (18 October 2016). "Good Vibes: The O.C. Origin of Wahoo's Fish Taco". KCET. Retrieved 26 October 2016.
  9. 1 2 3 4 5 6 7 Johnson, Greg (6 May 1994). "Brothers Hooking Customers With Baja-Style Tacos". Los Angeles Times. Retrieved 26 October 2016.
  10. 1 2 3 Lopez, Ricardo (1 December 2012). "Wahoo's Fish Taco founder rides a wave of success". Los Angeles Times. Retrieved 26 October 2016.
  11. 1 2 3 Nalick, Jon (27 June 1991). "Wahoo's Fishes for Tacos, Not for Your Wallet". Los Angeles Times. Retrieved 26 October 2016.
  12. 1 2 3 4 Peters, Sarah (29 August 2011). "Wahoo's co-founder takes it to the streets". Los Angeles Times. Retrieved 26 October 2016.
  13. 1 2 Nguyen, Tina (18 November 1995). "Bloody Bandage in Burrito Draws Lawsuit". Los Angeles Times. Retrieved 26 October 2016.
  14. 1 2 3 4 Ballon, Marc (6 September 2001). "Wahoo's to Become a Bigger Fish". Los Angeles Times. Retrieved 26 October 2016.
  15. ↑ Lam, Wing (10 March 2015). "Wing Lam – Surfer, Taco Maker and CEO of Wahoo's" (Interview). Interview with Ruchel Freibrun. Santa Ana, California: PopBuff. Retrieved 27 October 2016.
  16. ↑ Gomez, James M. (19 May 1994). "Parking Too Costly for His Taste". Los Angeles Times. Retrieved 26 October 2016.
  17. 1 2 Dickerson, Marla (30 December 1998). "Despite Overseas Pressure and Tight Labor Market, They See Opportunity". Los Angeles Times. Retrieved 26 October 2016.
  18. ↑ "Wahoo's Locations". Archived from the original on 9 June 2015.
  19. ↑ "Wahoo's Riding Growth Wave Into NYC, International Markets". QSR Magazine. 7 March 2012. Retrieved 27 October 2016.
  20. 1 2 Zint, Bradley (10 January 2013). "Surfing a 25-year wave". Los Angeles Times. Retrieved 26 October 2016.
  21. ↑ "Wahoo's Fish Taco Rides the Wave to Tokyo". QSR Magazine. 10 October 2013. Retrieved 27 October 2016.
  22. ↑ "Wahoo's Fish Taco opens in midtown". Sactown Mag. 31 July 2014. Retrieved 27 October 2016. Like many of the other restaurants in the chain, it will have somewhat of a Hard Rock Cafe design aesthetic, but will feature sports memorabilia (like signed surfboards and skateboards) instead of music memorabilia.
  23. ↑ Escobar, Allyson (26 October 2016). "How 55-Year-old Long-Haired Asian Surfer Wing Lam Built a Fish Taco Empire". NBC News. Retrieved 27 October 2016.
  24. ↑ Maze, Jonathan (November–December 2012). "Surf's up for three brothers, Wahoo's founders". Franchise Times. Retrieved 27 October 2016. “It’s just what we would do at home,” Wing said. “Don’t get me wrong,” he said, deep-fried fish “is delicious. I just don’t think you can live a long time eating that much stuff.”
  25. ↑ "Southern California Menu". Wahoo's Fish Taco. 2016. Retrieved 26 October 2016.
  26. ↑ Fowler, Earlene (4 October 2001). "Only the Original Wahoo's Will Do". Los Angeles Times. Retrieved 26 October 2016. Wahoo's Fish Taco became my office of sorts when I was writing my first novel. I'd started the novel in a local McDonald's but switched when my constantly upset stomach discovered Wahoo's soothing white ahi rice and grilled fish of the day. I found the unpretentious old house painted the color of that fake Navajo turquoise in roadside gift shops a comforting place to reread the words I'd written that morning. The steamy, cheerful atmosphere was conductive to daydreaming and eavesdropping.
    While lingering over my rice and scratched-over words, I listened in on board meetings with executives from nearby surf wear companies, upper-middle-class mothers comparing toddler horror stories and restaurant employees, probably local residents, having laughing conversations in Spanish.
    The outside patio with its mottled concrete floor, windows patch-worked with slightly suggestive surfing and skating stickers and neon Corona beer signs was the perfect place to watch the world go by hindered only by the lacy wrought-iron bars guarding the vulnerable windows.
    Wahoo has gradually opened other restaurants around Southern California and in Colorado. But insiders know the best one is on Placentia Avenue, next to the pet hospital.
  27. ↑ "Travis Barker's Wahoo's Fish Taco - Grand Opening Apr. 18th". Music Industry News Network. 16 April 2004. Retrieved 26 October 2016.
  28. ↑ "Blink-182's Travis Barker Expands Corporate Empire with New Wahoo's Fish Tacos in Norco". Famous Stars and Straps. 4 March 2004. Archived from the original on 30 January 2008. Retrieved 26 October 2016.
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