Cups app

CUPS is a mobile app that was launched in New York City in April, 2014. It acts as a mobile payment and discovery platform for independent coffee shops. The app is currently active in more than 300 cafes in New York City, San Francisco, Philadelphia, and other US cities.[1] Customers can use the app for individual transactions charged to a credit card, or purchase CUPS pre-paid “plans” - there are options to buy a set number of coffee/tea beverages or pay a flat fee for unlimited monthly drinks.

How it Works

The CUPS app gives the user a list of the nearest participating coffee shops to their current location. The customer then orders a drink as usual, then selects their choice on a screen in the app and gives the cashier their phone rather than cash or a credit card. The cashier enters a code that enters the purchase into the app's system, ensuring that the coffee shop receives payment for the beverage. The app also allows for onboard tipping and food purchases.

The CUPS app is available for the iPhone and Android operating systems. Users download the app from the App Store or Google Play, then sign in using their Facebook or Google+ credentials, or their email (no password required). All users get a free $5 credit to test out the app upon download.

In addition to allowing users to discover independent coffee shops, CUPS provides a discount of 15% or more on coffee and tea beverages. The discount varies based on which plan a user has (if they choose a pre-paid plan) and how often they use the app.

Benefits for Coffee Shops

From the coffee shop owner's perspective, joining CUPS attracts new customers who may not have found the shop otherwise. It is a marketing platform that is simple to set up and doesn't involve any costs aside from a discount on each cup of coffee sold through the app.[2]

In early 2016, the CUPS Cafe Network was launched, using bulk purchasing power to land discounts with service providers which would normally be reserved for larger chains. In this way, the company aims to help their cafe partners compete with the larger coffee chains without sacrificing their independent spirit.[3]

History

CUPS was founded in Israel in 2012. The company ran a limited beta pilot in Tel Aviv and Jerusalem featuring 80 locations from September 2012 until September 2014. In October 2013, the founders relocated to New York. CUPS participated in the Entrepreneur’s Roundtable Accelerator program and went live in New York on April 11, 2014.

In early 2016, the company began expansion around the US, launching in 30 locations in Philadelphia in February,[4] followed by 40 more locations in San Francisco in March.[5] As of June 2016, CUPS has opened their doors, and will consider coffee shops in any US city that are interested in working with them.

CUPS Payment Options

As of June 2016, the CUPS plans are as follows:

Pay As You Go

CUPS users can make individual transactions through the app, and get a 15% discount off the menu price on any beverage.

Pre-paid Plans

Users can also buy drinks in bulk, or pay a flat fee for unlimited drinks. Basics plans include all sizes and milk choices for regular coffee or tea, and small sizes of iced drinks, and All Drinks plans include just about anything on a particular coffee shop's menu.

All Coffee Drinks

The Basics

References

  1. ↑ CUPS. "CUPS Locations". CUPS App. Retrieved 2016-05-31.
  2. ↑ CUPS. "Coffee Shop Owner". CUPS App. Retrieved 2016-05-31.
  3. ↑ Ha, Anthony. "Cups Offers Prepaid And Subscription Plans For NYC's Independent Coffee Shops". TechCrunch. Retrieved 2016-05-31.
  4. ↑ "CUPS App Launching in Philadelphia - Foobooz". Philadelphia Magazine. 2016-01-25. Retrieved 2016-05-31.
  5. ↑ "CUPS app keeps the coffee flowing with Bay Area expansion". SiliconBeat. 2016-03-30. Retrieved 2016-05-31.
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